Bridge Cards

Collecting your Bridge Cards

Any new Bridge Cards will be mailed out by 2nd Class post.

All applicants who require 3 or more Bridge Cards should arrange to collect them in person.

Recharge Bridge Cards by phone

Empty and expired Clifton Suspension Bridge Cards can be reactivated and topped up online or by telephone.

How to use your Bridge Card

As you approach the Clifton Suspension Bridge toll barriers, you will see arrows on the machine advising where to hold your card. Hold your Bridge Card over this, then the traffic light will change to green, and the barrier will rise. The amount of credit you have remaining on your card will be displayed on the screen.

Refunds

If you change your mind about your purchase, you can return the unused Bridge Card to us within 14 days. We will issue a full refund upon receipt.

If you have used your Bridge Card within the 14 days and wish to return it, we will issue a refund, minus the crossings used, as well as deducting a £10 administration fee.

Lost or stolen cards

If your Bridge Card is lost or stolen, a new card can be sent to you with your crossing balance remaining. A charge of £10 will be made to cover the issuing of the new card.

If your details have changed:

Please contact us so we can update your card.

Please note: Bridge Card prices are reviewed annually. They may be subject to an increase if deemed appropriate by the Trust.